WHO IS FRĒDA SALVADOR?

Based in Sausalito and handcrafted in Spain, Frēda Salvador is an artisan brand that is both modern and streamlined in its approach to footwear. Designed with the self-expressive woman in mind, each style embraces confidence and exudes a casual, yet sophisticated aesthetic that resonates deeply among fashion followers. The brand is both approachable and effortless, offering a sought-after versatility that makes them the go-to for everyday occasions.

We are a fast-paced startup and are hustling every day. We work as hard and as long as needed to get the job done. We are small but mighty, with strong values in teamwork and a positive, supportive work environment.

EXPECTATIONS FOR ALL EMPLOYEES

Supports the FRĒDA’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, accountability, ownership, and a commitment to our community and a diverse and inclusive work environment. 

ABOUT THE ROLE

This is an entry-level role that will guide and support major business operations and will drive process improvement and innovation. This role is responsible for managing the infrastructure of the wholesale channel to create effective systems for projects, people, and overall business health. This role operates out of the Corporate HQ office.

ESSENTIAL RESPONSIBILITIES

• Manage the customer experience for the Wholesale channel with the Wholesale Showroom—customer outreach, swaps, product knowledge, digital asset requests
• Cultivate and manage business relationships with buyers from boutiques, small retail chains, and various retail businesses (in person, via email, phone, video calls, etc.)
• Oversee the wholesale customer journey from order placement to order delivery
• Respond to customer inquiries within 48 hours, finding creative solutions to increase loyalty and satisfaction
• Closely manage the relationship with our Wholesale Showroom
• Onboard new accounts and ensure they are set up for success
• Key owner in wholesale order management—preseason and in-season, including outreach, billing, allocation, fulfillment, and invoicing
• Manage relationship with our factor, Hildun, ensure all accounts are approved for shipping ahead of the ship window. 
• Communicate and workalongside our warehouse and production teams to ensure fulfillment of customer needs
• Wholesale inventory management - monthly inventory reconsolidation and analysis ensuring inventory integrity for the channel
• Lead initiatives to increase account engagement and brand awareness
• Pre and post market preperation - project manahing cross functional teams to ensure all digital assets are created ahead of market
• Sample management pre and post market
• Support Wholesale sales team with operational tasks pre and post seasonal markets
  • This includes sample management in tandem with production, managing timelines + teams to provide all necessary assets for market
• Support sales team with in season operational tasks such as GTINs, EDI, etc

MINIMUM REQUIREMENTS

• 1–2 years of retail or wholesale experience appreciated
• Proficient in Excel
• Highly analytical with attention to detail for large datasets
• A natural problem solver: lead urgent projects, prioritize tasks, and overcome obstacles that come your way with autonomy. 
• Strong attention to detail and holds others to high standards
• Ability to meet deadlines, work independently, and stay calm under pressure
• Quick learner in a fast-paced environment with a strong work ethic
• Reports to the Director of Operations (Level 1 role)
• Must have a valid driver’s license and be local to the Bay Area

COMPANY BENEFITS AND COMPENSATION

This is a full time hourly assistant position with FREDA with the opportunity to grow into a much larger role. Alongside a unique and incredible culture, FREDA SALVADOR offers competitive salaries commensurate with experience and education and a benefits package that includes flexible vacation time, group medical, dental and vision plans, an employer-sponsored 401K retirement plan, flexible hybrid work schedule, and a generous discounts and shoe gratis program. 

Please submit your resume and a short cover letter telling us about yourself and why you are a great fit for Freda Salvador!

EEOC STATEMENT

The Company is an Equal Opportunity Employer. The Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. The Company is committed to creating an inclusive, safe work environment for all employees. All employment decisions at the Company are based on business needs, job requirements and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The Company will not tolerate discrimination or harassment based on any of these characteristics. The Company encourages applicants of all ages.