BROOKE RAIN RESISTANT BOOT

I recently purchased these boots; however, they were too small for me in my true size. I initiated an exchange that was approved and I received a label; however, realized I needed to process a return.

Customer service indicated that upon re-reviewing the pictures submitted for the return, there was wear and the exchange I processed would be final sale. The boots have ZERO wear - as I only tried them on, on carpet, for sizing.

I hope Freda Salvador is trustworthy enough to post negative reviews as I do not trust the company in any aspect on returns or understanding their customers. Shoe quality is great; however, ensure that you know the size you need.

I bought a pair of black leather Brooke boots last year and now I have this brown pair that rotate through. I love the boot style and even better that they are waterproof and super light as I have older boots that were heavy and my feet/knees ached and were tired by the end of the day. These fit true to size. I wear a EUR 38 and got the US8 in these and they fit perfectly with socks. I might have been able to wear a 7.5US but I wanted room for thick wool socks in cold weather. The only downsides are the price as I find them quite expensive for such a thin boot (these will not keep you warm in very cold weather) and that the elastic on the sides stretches out very easily (my black leather ones look so old due to the stretched out and crinkled elastic after only the first season of wear.