Accessibility Statement

ACCESSIBILITY ASSISTANCE 

If you have difficulty using or accessing any element of this website, please don’t hesitate to call on +1 (888) 670-3349, or email us at hello@fredasalvador.com and we will assist you to provide brand or product information, page details, or transactions you seek through a communication method that works for you and is consistent with the law (for example, through telephone support, text or email).

 

FREDA: COMMUNITY GOAL

FREDA SALVADOR has always been driven by the desire to create a community of like minded people who can help and support each other. We strive to bring this to life through creating a positive customer experience to all our customers both in-store and online. We aim to promote accessibility and inclusion and are always working hard to improve. Our goal is to permit all customers to successfully gather information and transact business through our website. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your visit to our virtual store a successful and enjoyable experience.

 

ACTIONS

We are taking a variety of steps and devoting resources to further enhance the accessibility of our website. We have engaged an experienced accessibility consultant to provide recommendations to increase accessibility so that our website meets or exceeds applicable standards. We will make improvements as fast as we can! 

Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

 

FEEDBACK

Although we are proud of the efforts that we have completed thus far, and what we have in-progress, we view accessibility as an ongoing effort and would welcome the support! Please contact us directly if you have any feedback or suggestions as to how we could improve the accessibility of our stores and this website. Simply call our Customer Service team on our Toll Free number +1 (888) 670-3349, or email our team at hello@fredasalvador.com with “Disabled Access” in the subject line. Please provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. Thank you!