We miss seeing you in our stores, but we’re excited to be taking steps towards seeing you all again! Our LA store, The Edit at Platform, will be opening this Saturday, May 15th for curbside pick-up and shopping.
We’ll be open Wednesday through Saturday from 10a-5p. Face masks and proper social distancing are required; we’ll supply gloves and hand sanitizer as needed.
To Order: To place an order, you can call the LA store at (310) 256-2296 and your order will be ready for pick up when you arrive. Or come by and shop with us - you just cannot come inside (yet), but we’ll meet you at the door. Please note that we are unable to accept cash at this time.
You can also schedule a virtual appointment at https://calendly.com/freda-video-appointments, and we’re happy to shop with you from the comfort of your home! We can ship your new shoes to you, or set your order aside for pick up!
Steps We’re Taking: You will only see one friendly face at a time due to practicing safe social distancing. We appreciate your patience as we work through this time.
We will be complying with all local, state, and federal guidelines to ensure everyone’s safety. You’ll see increased cleaning and disinfecting in the store throughout the day. We know the rules can be hard to keep up with, but we’ll observe them in the most cautious iteration for everyone’s well-being.
We are requiring that you wear face masks along with us. If you are feeling ill, please stay home and rest up - we’re requiring the same of our team.
We will be sanitizing high touch areas (tabletops, credit card readers, etc) between every customer, and ask that you wear gloves or utilize hand sanitizer when trying items on. (We’ll be doing the same when helping you!)
Please note that returns may take up to 3 days to process from the time you drop them off to allow us to do so safely.
If you have questions or concerns, we’re here to work through this together. You can reach us at firstname.lastname@example.org. We can’t wait to see you all again!